Terms & Conditions

Please read these terms carefully before purchasing, by purchasing with Moonlight Patterns you’re agreeing to these terms.

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here and in our conditions of sale documents (covering shipping, packaging, returns, products, prices and payments). If you do not agree to be bound by these terms and conditions you may not use or access this website. These terms and conditions abide by The Consumer Contract Regulations. You’re welcome to print or store these terms for your own records. These terms and conditions apply to all website users, including customers, browsers, merchants and contributors of content.

It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Moonlight Patterns reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks in order to process your order, for example sending your name and address to a courier for delivery. Your submission of personal information to this website is governed by our Privacy Policy.

Moonlight Patterns own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else. While we will use reasonable endeavours to verify the accuracy of any information we place on the Moonlight Patterns website, we make no warranties, whether express or implied in relation to its accuracy.

You may not use our products for any illegal or unauthorised purpose or violate any laws (including but not limited to copyright laws).

A breach or violation of any of the terms of service or conditions will result in an immediate termination of your services.

If you have any complaints, please send them to magdalena@moonlightpatterns.com. These terms apply to all transactions on this site. They do not affect your statutory rights.

Shipping, Packing & Returns

We ship by weight and size and offer a choice of Royal Mail Second Class, Royal Mail Second Class Signed For and Evri depending on the size of delivery and the value of the order.

Postage and packaging costs are calculated based on parcel weight and delivery address and can be seen in in your cart and during checkout.

We aim to dispatch orders in 5-7 working days.

If your order doesn’t arrive within 14 days, please contact us at magdalena@moonlightpatterns.com. A full refund will be offered after 30 days has passed and an order hasn’t arrived.

All orders sent out to our customers meet the highest standards but if there is ever a need to return an order we do accept returns of the whole order for a full refund, or a partial order for a partial refund, up to 14 days after you receive the order. Please let us know by email at magdalena@moonlightpatterns.com if you would like to make a return so we can process the return.

Items marked as being reduced in price for having a defect, damage, or any other reason will be exempt from the returns policy.

Return postage will be paid by the customer if the order is no longer wanted. If the reason for the return is our responsibility then return postage will be paid by us.